How JioMart Works: Features, Placing and Canceling of Order, Categories

• August 29,2021

Jio Mart is an e-commerce platform that is situated in Navi Mumbai, Maharashtra, India. The company started its journey with an initial focus on groceries sales but now, it has expanded its reach into fashion, home essentials, and other lifestyle products.

Jio mart was first launched in December 2019 by Reliance Industries Ltd and the website started its service in the Mumbai region at first but later on, it spreads its services all across India. Jiomart is working as an e-commerce platform that lets its users place an order through the JioMart website and app. One can place the online order through the website and the product is delivered by the company in a specified time period.

Jiomart is operating its service across 180+ cities and several towns in India. It is expected to link small merchants, traders, and others through technology. It is a platform that is expected to function with the company existing business that includes supermarkets, hypermarkets, wholesale stores, and other online stores.

Features available at Jio Mart

1. You can have free home delivery for all the orders.

2. It offers a minimum discount of 5% and goes up to 50% for the maximum value.

3. The company is also looking for the option to deliver the product placed on the Jiomart quicker where you can find groceries, fashion, television, and smartphone within 1 to 2 hours while for the large appliances the order will be delivered either on the same day or the next day.

4. One can shop from 50,000+ grocery products available on JioMart.

5. It requires a hassle-free return policy.

6. You can buy both online as well as offline products.

7. At, JioMart, you can save up to Rs 3, 000 on the pre-registration.

8. You can avail jiomart coupon code to get UPTO 60% discount on JioMart

What are the categories available at JioMart?

JioMart is an online platform or portal for grocery shopping started by Reliance Jio and is powered by Reliance Retail Smart and Fresh Store. It offers you the convenience of shopping for everything that you will need for your home whether it be fresh fruits and vegetables, rice, dals, packaged food, dairy item, frozen pet food, household cleaning items, and personal care products from a single store. If you want to avail jaw-dropping discounts on JioMart products, check out our JioMart coupons available.

Categories available at Jio Mart

Beverages | Personal Care Products | Fruits and Vegetables | Baby Care | Home Care | Staples | Dairy and Bakery | Snacks and Packed Foods.

How to place an order at Jiomart?

1. Visit the online store of jiomart.com

2. Then click on the signup button, if you are not registered on the site.

3. Now, enter your ten-digit active mobile number and click on "Use OTP".

4. As soon as you enter the ten-digit active mobile number, click on the “Use OTP”.

5. After a successful OTP validation, you can add your required product to your cart.

6. Click on the "Cart" button in the top right corner of the portal and make your online payment.

7. You will receive your order confirmation mail and the SMS to your registered mobile number.

8. In this way, your product has been placed successfully and it will be delivered to you in 3-4 working days.

How can You Pay in JioMart?

Jio Mart is quite flexible when it comes to making payments. You can pay for your order using placed at the JioMart using the following modes of payment:
- Debit Card
- Credit Card
- Net Banking
- Wallet Payment
- Cash On Delivery (CoD)

Note: Cash on Delivery is applied on the products where buyers need to make payment in cash to the delivery person at the time of delivery of Products.

Also read: Pros and Cons of BigBasket.com

How to cancel the order at JioMart?

To cancel your order at JioMart follow these easy and simple steps:

1. First, go to the JioMart app if you are logged in using that on your mobile or you can search in your web browser and log in through your account credentials.

2. Now, on the home screen, you will find a hamburger icon available on the top left corner click that and go to the Your Orders section.

3. Select the order that you want to cancel. Or select the check box next to each item that you want to remove from the order. If you want to cancel your whole order then select all the items available.

4. Now, you will find an option for cancel in the order details. Select that.

5. Mark the reason for your cancelation available in the list as soon as you click on the cancellation button.

6. At last, just confirm the cancellation and press the cancel and submit button. Your order will successfully be canceled.

Also read: How to talk to amzon customer care

Orders that are already been shipped are not easy to be cancelled. But still, if you want to make a cancellation request then you will need to contact the seller, to make your refund becomes applicable. If your order has been dispatched select the option for the request cancellation and the item will be returned to us for a refund. If in any case, you are still been contacted for delivery. Then please refuse to accept the order.

Return Policy at JioMart

Products that are once sold and delivered to you are eligible for the return policy only if they are found damaged, broken, or different from the ordered ones.

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You can return your products that are purchased from JioMart within 1 day of delivery for Bread fruits, vegetables, eggs, dairy products, etc., and nonfood or packaged food items within 3 days.

JioMart does not allow any cash refunds and your refund will be provided to you within 3-15 days depending on the payment mode you have chosen.

The value would be refunded to you through the same mode of payment that you chose during the time of purchase like a credit card, debit card, and net banking.

JioMart Latest Offers

To know what are the latest offers available at jiomart today, have a look below at the top offers that can be claimed today from jiomart:

Today's top JioMart Offers on 25th April 2024	JioMart Discount
Foods and Beverages at Upto 60% Discount	60% UP TO Deal
Winter Wear: Flat Rs.100 Discount on Shopping Rs.549	Rs.100 DISCOUNT Coupon
Jio Mart: Extra 30% Cashback up to Rs.500 Everyday	30% Cashback Deal
Amazing Offer Upto 25% Off on Juices and Cold Drinks	25% Off Deal
Best Offer Huge Discount Get Upto 70% Off on Grocery	70% Off Coupon